Hi! I am Charlyn Caintic have been working in the e-Commerce industry for quite some time now. I am a passionate worker and can work with less supervision but with great results. After a few months of being a Customer Service Agent, I was promoted to be a Team Leader and was promoted to Manager. I love to work with the team, plan success, and be part of the solution to any challenges that we encounter. In my experience, I do email, chat, inbound and outbound calls, managing a team, creating reports, plan, attending several meetings and webinars, and also doing some administrative tasks.

 

I believe that giving exceptional customer service is the key to a company's growth and success. As the years went by, I managed to learn a lot and improve myself on the attitude which is very essential in this industry such as reliability, patience, focus, time management, and a positive attitude. I am willing to learn, enhance myself to provide excellent customer service. I am a full-time freelancer and I am willing to work in a shifting schedule.

 

I am looking forward to helping you and your business grow. Let's get this started!